Solution Implementation
Twin Lights provides clients all the resources to implement their solutions. We follow a standardized approach for all application solutions to breed efficiencies in the implemenation process and high customer satisfaction.
- Acquisition of Solution Subscriptions and/or Licenses
- Requirements Definition - Users, Management, Administrative, Reporting, Integration
- System Configuration & Integration
- Data Mapping and Migration
- Change Management & Operational Training
- System Launch
Solution Support
Twin Lights provides on-going support for all the solutions that we provide, including:
- Organizational Change Management
- Functional Process Definition and Support
- System Training and Administration
- System Configuration Adds/Moves/Changes
- Database Management and Maintenance
- Customized Reporting
Twin Lights offers a suite of proven business applications, that have a powerful and lasting impact on customers' business success. These award winning applications will reduce your risk and operational costs while simplifying and enhancing your business processes. We work directly with clients to determine which platforms are most appropriate for their company. Whether its an on-demand solution or an on-site system, Twin Lights provides the necessary consulting, design, integration and training to deliver a targeted solution that meets the needs of even the most demanding environments. Among our suite of business applications we offer solutions that address:
- Netsuite ERP and Customer Relationship Management (CRM) Solutions
- @Task Project, Portfolio and Workflow Management Solutions
- ZOHO On-Demand CRM and Back Office Solutions
- M5 Networks Voice as a Service Solutions